Duncan will share with us some of the ethical currents that are influencing the scrutiny building up around pricing practices. He will look at some of the storms brewing over the next year or two, what they have in common, and what sort of compass and chart pricing people should become familiar with.

Join Ambra Zhang, co-founder and CEO of Juniper, for an insightful session on redefining reproductive health coverage from an insurtech perspective. Ambra will share the story behind Juniper, lessons in pricing innovation, and the journey of creating an inclusive product designed for all genders and life stages. This session is ideal for professionals in pricing, insurtech, and healthcare seeking to turn niche markets into scalable and impactful opportunities

Pricing decisions are shaped by more than just data, they’re influenced by the hidden biases in our minds. In this talk, we’ll explore the cognitive traps that impact insurance pricing, from anchoring and priming to hindsight bias and loss aversion. You’ll gain insights into how these biases subtly shape models, analysis, and pricing. Plus more importantly, how to recognize and counteract them. By understanding the psychology behind decision-making, you can refine your pricing approach, enhance accuracy, and drive better outcomes for your company and customers.

Sue is going to be exploring one of the most difficult regulatory topics that pricing teams are facing. She will use her extensive experience to bust a few myths around fair value and discuss the common challenges and some lessons learnt from the many implementation projects and assurance reviews she has conducted across the insurance market.

Anthony will be discussing some DE&I statistics and common challenges within the market from a recruitment perspective, as well as outlining some of the steps firms can take to offer flexibility for new and existing staff.